SHIPPING AND RETURN POLICY

Shipping in USA is free. All products are shipped via USPS and tracking information will be provided after product is shipped. If you are ordering art for holidays please be advised that shipping time will be longer than usual. 

Overnight shipping is available upon request for additional fee. 

International shipping available upon request for additional fee. 

All art shipping from Miami, Florida . 

 

REFUND POLICY

Refunds are not permitted.  All approved exchanges must be returned in unused, original conditions and packaging. Shipping costs are non-refundable, and return/exchange shipping costs are the responsibility of the purchaser.  All returns must be made in their original conditions and packaging within 3 days of delivery in order to receive a website credit or exchange. Made to order, personalized art work is not eligible for returns or exchange.

All made to order, personalized art work is finale sale. 

 

DAMAGED FRAMES OR ART

If you received damaged frame or art piece,

Please reach out to artbyrosej@gmail.com and I will do my best to make it right.  (excluding international shipping).